Cancellation & Refund Policy

Last updated: 27 October 2026

This policy applies to any paid digital plans, packs or services offered by VYRO ("we", "us", "our"). Our Android apps themselves are free; this policy covers optional paid digital products only.

1. When You Can Get a Refund

You are eligible for a full refund if:

• The paid service or plan is not delivered within 48 hours of your confirmed payment; or
• You were charged more than once for the same purchase (duplicate payment).

2. When a Refund Is Not Available

• Digital goods, plans or services that have already been delivered or activated are not refundable, unless they are faulty or do not work as described;
• If a delivered plan or service is genuinely faulty, please contact us — we will first try to fix the issue, and if we cannot, we will refund you.

3. How to Request a Refund

• Contact us on Telegram at t.me/VYRO101 within 7 days of the payment;
• Please share your payment reference / transaction ID and a short description of the issue, so we can verify your payment quickly;
• We will confirm our decision to you after verification.

4. Refund Processing Time

Approved refunds are processed back to the original source account (the bank account, card or UPI account used for payment) within 5–7 business days. The exact time the money appears in your account may also depend on your bank or payment provider. Payments are processed by Razorpay, and refunds are issued through Razorpay to the source account.

5. Cancellations

If you wish to cancel a paid plan before it is delivered or activated, contact us on Telegram as early as possible. If it has not yet been delivered or activated, we will cancel it and refund you in full as described above.

6. Contact

For any refund or cancellation request, please reach us through our Contact page or directly on Telegram.